Ken’s available for workshop’s in USA

Hello Everybody,

GREAT NEWS! I will be in the USA from mid September to mid October 2011.

The trip is to catch up with clients that I partner with by phone and meet them face to face and whilst there to offer my presentations at heavy discount to existing clients.

The following is an overview of the leadership presentation (Leaders, Managers, Supervisors ) I will be doing on this trip (tailored to meet individual needs) this session is ideally a minimum of 90 minutes. I will also be available to present to Sales Groups on how to build their businesses and “Extreme Customer Service” to Staff Groups & Teams where there will be an emphasis on Internal & External Customers/Clients.

IN A NUTSHELL, THE FOLLOWING IS A BREAKDOWN OF WHAT IS INCLUDED IN THE LEADERSHIP PRESENTATION ….

Provide Leadership Hints & Tips to Engage Individuals & Teams

Leadership Skills on developing people……. Complete a proprietary exercise that creates a personal development plan for each leader and how to transfer this exercise to each team member…..In a way that they own it

How to find peoples motivating “Hot Buttons” and play to these

Creating a great workplace through fun & laughter

Exceeding Customers Expectations….An intense customer focus from all in the business (Extreme Customer Service that Engages Customers/Clients)

Ensure that follow through happens when promises made

Business thrives on “Word of Mouth” keep the referral business flowing

How a leader can build respect….rather than being liked

Get rid of “Dinosaur Management” ….. This is ruling by fear

How to find “Client WOW Factors” through input from team

All these sessions are very interactive and participants are guaranteed to leave with a number of takeaways that can be implemented immediately to improve team engagement, performance management, morale, customer service and bottom line results.

My workshop sessions are normally $5,000 for 90 minutes up to a half day, for you, my USA clients, as a thank you for your ongoing business, on this trip, I am reducing the investment for my session to $2,000 plus domestic airfares (from Dallas where I will be based) and accommodation as required. For this I will conduct whatever length session desired tailored to meet your individual needs.

At this time I am planning on being in USA from 15 September until 14 October, and at this stage these dates still have some flexibility!

I’d like to catch up with as many of you as possible and look forward to discussing your needs and putting a session together for you.

Best Ken

Contact me now on: ken@engage4results.com